Privacy

Last updated: 2026

Global Apostille Canada Inc. handles personal documents. This page explains what we collect, why, and how long we keep it. It is written to meet Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25.

What we collect

When you send a request we collect your name, email, phone number, the destination country, a description of your documents, and any files you upload. When you contact us we collect your name, email and message. Our server keeps standard access logs, including IP addresses, for security.

Why we collect it

To quote your file, prepare it, and carry it through translation, notarization, apostille and consular legalization on your behalf. We do not sell personal information and we do not use it for advertising.

Who sees it

Only staff working on your file, and the third parties the file itself requires: certified translators, notaries, the competent apostille authority, and the embassy or consulate of your destination country. These parties receive only what the step requires.

How long we keep it

Uploaded copies are deleted automatically ninety days after your file is opened. We keep the order record itself (reference number, destination and status) for longer, so we can answer questions about work already done. You may ask us to delete either sooner.

Your rights

You may ask to see the personal information we hold about you, have it corrected, or have it deleted. Write to the address on our contact page and we will respond within thirty days.

Cookies

This site sets one cookie, and only when you use a form: a session cookie that carries the security token protecting the form against cross-site submission. It holds no personal information and expires when you close the browser. There are no advertising or tracking cookies.

Note to the site owner: This is a starting draft. Have it reviewed before you publish, and add your privacy officer’s name and contact details, which Law 25 requires.